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How to Order

How to Order

Website

Univair’s website can be used with any desktop computer, laptop, smartphone, tablet, or pad with internet access and cookies enabled.

SHOPPING
Our store utilizes an internal search engine to find parts by part number or description. Our entire inventory is also organized into related categories, allowing you browse for parts by aircraft make and model. Faceted search filters allow you to further narrow down your search results. Products can be added to your cart by clicking the "Add to Cart" button from any search result page, category page, or product page.

CHECKOUT
When checking out, you can create an account to store your ordering history and shipping information, or you can checkout as a guest without creating an account. In either case, you will receive an email confirmation with your order summary shortly after placing an order. Please make sure you use a valid email address during checkout.

Our shopping cart is 100% PCI compliant – all information submitted to us through the checkout process is encrypted for transmission. Billing information is transmitted directly to our payment processor using SSL encryption. Univair’s website is 100% PCI Compliant – we do not store credit card numbers or payment information in our store database. Our website is hosted on servers that are PCI DSS 3.0 certified at Level 1, which protects against credit card data breaches at the highest level.

EMAIL NOTIFICATIONS
As your order is processed, you will receive confirmation emails from Univair regarding the status of your order. The status of outstanding orders can be checked 24/7 by logging into your account.

SHIPPING
Univair charges actual shipping costs on ALL shipments. Please review our Shipping page for additional information. All applicable shipping and crating fees will be added to your order before finalizing payment.

Tracking numbers are emailed to you once the carrier picks up your order from our warehouse. If you created an account, tracking information is available to you 24/7 by logging in and clicking on the "View Order Status" link (NOTE: this information is NOT available to customers who used Guest checkout).

 

Fax, Mail, and E-mail

Univair accepts orders via fax, mail, and e-mail. Orders can be on your company letterhead, purchase order, or Univair’s order form. In order to process your order, we need the following information:

  • Part Number(s)
  • Quantity of each item
  • Complete description of the part (including the aircraft serial number when pertinent to the part being ordered)
  • Price
  • Complete address with zip code
  • Phone number
  • Method of shipment: state a particular method (Ground, Air Freight, etc.) to be used or state "Best Way." When you specify "Best Way", our shipping department will route your order by the best and most economical carrier.

See the Contact Us page for our mailing address, fax number, and e-mail address.

DOWNLOAD ORDER FORM

 

Phone Orders

You can place an order by calling us toll-free at 1-888-433-5433 during our regular business hours (Monday-Friday 7:30 a.m. to 5:00 p.m. Mountain Time). Our knowledgeable sales team can help you find parts and answer technical questions.

 

Please Note

All orders for the same customer should be placed under one name, in order to prevent duplicate accounts in our system. If the part is being purchased through a dealer, be sure to give us your dealer name. If placing an order for your company, sign the purchase order or letter. If a purchase order is written to cover a phone order, please state “Confirming Only.” This will avoid duplicate shipments.

Univair Aircraft Corporation


2500 Himalaya Road
Aurora, Colorado 80011

Toll Free Sales: 888-433-5433
Phone: 303-375-8882
Fax: 303-375-8888


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© 2019 Univair Aircraft Corporation. Prices and availablility are subject to change without notice.

All product and company names are trademarks or registered trademarks of their respective owners. Univar's descriptive use does not imply any affiliation with or endorsement by the respective owners.