CUSTOMER SERVICE NOTICE - 5/16/22

Due to a staffing shortage, we have limited sales representatives available to answer phone calls today. If you call to speak to our sales department, please be aware there may be a long wait on hold until someone can help you. We appreciate your patience.

SHIPPING NOTICE

By now most of you have heard about national supply chain and staffing problems. Unfortunately, this has also affected us. We are being notified of dramatically longer lead times (up to six months) from many of our suppliers. This was not a situation that we could anticipate.

The freight and parcel carriers we use have been able to increase their capacity slightly. We are continuing to give preference to FedEx and UPS. Even then, we are still being told that these carriers cannot guarantee delivery times even with expedited services (Overnight, 2 Day and 3 Day) in all of their service areas. We still hesitate to use the U.S. Postal Service as they continue to have staffing problems and delivery delays particularly in smaller cities and rural areas. If you require the USPS, please note it in the order comments when placing your online orders.

Univair is also experiencing similar staffing issues as other industries. It is our hope that within the coming months many of these issues are resolved. However, until such time, we appreciate your patience and understanding. We are working hard to fulfill orders despite these challenges.

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Take a Video Tour of Univair

Thousands of people from around the world have been able to visit us at our Aurora, Colorado offices and manufacturing facility. If you haven't toured our facilities, now you can via our "Welcome to Univair" video. See where, how, and who keeps the dream of Classic Aviation alive! This 16 minute video shows our manufacturing plant and offices, our in-house print shop, our craftsmen making parts, our vintage aircraft parts for sale, some of our customer's aircraft and much, much more.